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Welcome to Pernec PayPoint helo Official Website

 We would like to welcome you to our new website.
Check out the helo news update for the latest helo event near you and our new services that will soon be made available.
Please feel free to contact us via email through the customer service section with any questions that are not answered on the website or call our CARELINE at 03-42596060.
Thanks again for your interest in our helo products.




helo news update!!!       

Festival Hari Guru 2010 at Kuantan - 13-16 May 2010
read more

Launching of First Malaysian Kampung Wifi at Kampung Bahagia Jaya, Teku, Sibu, Sarawak on 12/5/2010
read more

Wireless Broad Band Over Payphone at Kuching Waterfront 18/4/2010
read more

Wireless Broad Band Over Payphone at Kg. Pinang Jawa , Kuching 3/4/2010
read more


CARELINE
03-42596060		 Follow us on
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» Helo1 » Helo1


We present to you Helo1 – everyone can use it with attractive rates.
 
Promotion Pack RM5
Top Up RM10, RM30, RM50, RM100
Benefits:
  1. Ease of use
    It is relatively easy to use. Just follow the instructions when accessing Helo1.
  2. Efficient
    Helo1 is accessible via any payphones, mobile and fixed line phones.
  3. Eliminate Roaming Charges
    Users who are frequent travellers will not be charged for the roaming charges.
  4. Billing Information
    Users can get the information on the last call made and also the credit balance.






       
 

» Kadfon » Kadfon


NO EXPIRY DATE!

Benefits of using KADFON:
  1. Cards with RM10 and RM20 value.
  2. Easy to use without any PIN/Access numbers. Just slot in and make calls.
  3. Convenient for long –distance or long calls or when coins are not available.
  4. Attractive card design – a collectible item.






       
 

» Helo Ads » Helo Ads


Helo Payphone Booths Advertising Media

We offer booth advertisement for Helo outdoor payphones - an alternative advertisement medium for Advertisers which can be strategically located at attractive areas to broadcast information and create awareness.
Helo payphone booths can also be designed/ customised accordingly to Advertisers requirements.


    

            

Features:
  1. Dynamic high impact display design.
    Standard design of Helo phone booth comes with a 2 panel media space with a panel size of 6' x 3'; each for advertisers and light box.
  2. Rapid product awareness capability for market penetration.
    It is estimated 10% of Helo payphone locations are in commercially attractive areas, with high traffic flow (subject to physical location audit).
  3. Mass consumer demographic.
    Helo payphone locations are a value for money compared to other outdoor alternatives.
 
Rates are inclusive of:
  1. Licensing and Local Authority Approval.
  2. Public Liability Insurance.
  3. Site Survey and Acquisition of Location.
  4. Fabrication & Installation of New HELO Booth.
  5. Advertising Material – Production & Installation Advertising Material & Artwork.
  6. Visual is subjected to Approval by Local Authorities.
  7. Production Charges for Advertising Panel is Inclusive of First Production and Any Additional will be charged accordingly.
  8. Maintenance of Phone Booth & Advertising Panel.






       
 

» Helo Spot » Helo Spot


We are offering Helo payphone site locations to other Telco Service Providers for them to expand their network service coverage. Currently we have about 40,000 locations available sites for you.

       

We also offer WiFi connectivity at selected payphone locations nationwide which we named Helo Hotzone. This is a service where everyone can use either wireless enabled PC or other devices to connect to the Wireless-Internet-Broadband-Over-Payphone (WIBOP). The service is wired to our payphone and enables access to surrounding community. We are planning to increase the WiFi network coverage nationwide in the near future.






       
 

» Helo Xpax » Helo Xpax


The new service that makes the life of Xpax users easier by reloading  their Xpax with just an inch away!!  Reach the nearest helo payphone for reload and you will get back to your Xpax life.

How to use:
  1. Lift the phone receiver
  2. Insert 6  coins of 50 cent coins
  3. Dail * mobile phone number # (Example *0191234567#)
  4. Press # once more
  5. Press 0 to confirm your mobile no
Note: RM3.00 needed for each transaction. Use ONLY 50 cents.





       
 

» Helo Payphone » Payphone



TYPE Features
      
ROTOR NEW ( ROTOR 96')
Can be use with:
  • Coins
  • Card
  • Helo1 service:
    • Speed Dialling (#8)
    • Direct Dialling 1800 87 4356
      
ROTOR COMBO
Can be use with:
  • Coins
  • Card
  • Helo1 servic:
    • Speed Dialling (#8)
    • Direct Dialling 1800 87 4356
      
ROTOR COMBI
Can be use with:
  • Coins
  • Card
  • Helo1 service:
    • Speed Dialling (#8)
    • Direct Dialling 1800 87 4356
      
TWINCARD
Can be use with:
  • Card
  • Helo1 service
    • Direct Dialling 1800 87 4356
 
TATUNG TT885T
Can be use with:
  • Coins
  • Card
  • Helo1 service:
    • Speed Dialling (#8)
    • Direct Dialling 1800 87 4356
 
TATUNG TT696
Can be use with:
  • Coins
  • Card
     

TATUNG TT886T
Can be use with:
  • Coins
  • Card
 
TAMRA S2/S3
Can be use with:
  • Coins
  • Helo1 service :
    • Direct Dialling 1800 87 4356
 
TAMRA W102
Can be use with:
  • Card
  • Helo1 service :
    • Direct Dialling 1800 87 4356
 
TAMRA W103
Can be use with:
  • Coins
  • Card
  • Helo1 service :
    • Direct Dialling 1800 87 4356
 
AMPER CARD
Can be use with:
  • Card
  • Helo1 service :
    • Direct Dialling 1800 87 4356
 
AMPER 3-in-1
Can be use with:
  • Coins
  • Card
  • Helo1 service :
    • Direct Dialling 1800 87 4356






       
 

» Customer Service » General Info


For any inquiry, please do not hesitate to contact us at:
CARELINE: 03 - 4259 6060
( MONDAY - FRIDAY 9:00 AM until 5:00 PM )
FAX: 03 - 4259 6170
EMAIL: info@helo.com.my

or you can direct it to our zone offices nationwide as below:

HEADQUARTERS
Pernec PayPoint Sdn. Bhd. (HQ)
Lot 1026 Jalan Enggang
Kaw. Perindustrian Ampang /Ulu Kelang 54200 Selangor
Tel: 03-4259 6000
Fax: 03-4259 6172


Peta Malaysia sarawak sabah melaka pahang terengganu kelantan kedah penang perak selangor






 

» About Us » Company


Pernec PayPoint Sdn Bhd

Pernec Paypoint Sdn Bhd (PayPoint) is licensed under the Communications and Multimedia Act 1988 as a Network Service Provider (NSP) Class License in the telecommunications industry which includes public payphone services.

PayPoint started its operation on 1st Jan 2008 after a take-over from TM Payphone. Powered by 650 staffs with 27 main and branch offices nationwide, it has a total of 35,000 payphone in service with more than 90% serviceability. A total of 60% of this population are outdoor payphones.

PayPoint is currently the leader in the payphones industry in Malaysia, having acquired 56.7% share of the market with its payphones installed in areas covering public amenities, concessionaires, schools, universities, colleges, hypermarkets, shopping complexes, tourist  focus attraction, residential areas, commercials & business areas, bus stations, airports etc which includes presence in urban and rural.

PayPoint is currently operating under its brand name, helo.


Core-Competencies - Strength and Experience

  1. Provide high quality payphones services to public nationwide.
  2. Operates an extensive network of public payphones nationwide.
    Providing solution for payphone system inclusive of system design, engineering services, training and after sales support.
  3. Highly trained and skilled manpower to support payphone industry.Nationwide repair and technical service centers.






 

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The information contained in this website is for general information purposes only. The information is provided by Pernec PayPoint Sdn. Bhd. and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
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Through this website you are able to link to other websites which are not under the control of Pernec PayPoint Sdn. Bhd.. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Pernec PayPoint Sdn. Bhd. takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.